FedEx Kinko's DocStore lets you order prints of documents from your personal computer, to be printed, cut, folded, and bound at any FedEx Kinko's to your instructions. You upload the files yourself directly from your computer, and you select which Kinko's location to use. Pay online, pick it up later.

They've done their damnedest to keep their web site simple and easy to use, and I appreciate it. But in trying to simplify their site, they've taken out (or refused to surface) important information I'd want to know as a first time user. For instance, how much does it cost? It appears I'd have to set up an entire order to get a price sheet—which makes some sense, since the price will vary by document—but I can't seem to get an estimate ahead of time, or figure out if it's worth my time to print it myself and walk to Kinko's for the binding.

There's no mention of supported document formats, which is so obviously an attempt to simplify the design that I want to consider it a win. But I don't like assuming that MS Word XXXX and PDF are supported, and it'd be lame to prep my documents only to be told at the end of the order process (or perhaps just after uploading 20MB of files) that I'm in the wrong format. But perhaps I shouldn't exaggerate: it's difficult to imagine MS Word XXXX, PDF, and RTF aren't supported, and 20MB over a DSL line is not a real bother.

It also seems some major features aren't available yet. The (quite nice) help pages describe fancy features, like "broadcast printing" (making a single document available in many locations, perhaps with FedEx delivery), business accounts with spending limits, and a print-on-demand storefront. But these features do not appear to be available at the web site; I assume they would appear under "Options For Ordering" on the front page.

-2 points for bullying me for using Firefox (calling it a pre-"4.0" browser, even), but +1 for giving me an option to proceed anyway.

I've been downloading and printing free online technical books and taking the results to Kinko's for a spiral binding, so maybe I'll give this a try just to see how it works. With some minor complaints, DocStore seems like a very slick web offering.