Do you have Qwest telephone or DSL service? Do you hate it? Sure, we all do! tsewQ.com is "here to unite victims of the unethical, illegal business practices of Qwest/US West. Our goal is to initiate reform in the telecommunications industry and to make Qwest/U S West accountable for its many crimes which include, but are not limited to; WRONGFUL BILLING, ABUSE OF POWER, INTIMIDATION, and DECEPTION."
In particular, the MSN-Qwest deal seems to have all kinds of class-action lawsuit-worthy bits to it. If you don't like MSN as your DSL service provider, you must go 30 days without DSL service and still pay Qwest for that month. My mother tried to cancel the MSN account that came with her Qwest DSL line, and was told she had agreed to a service contract and would have to pay $800 in order to switch to another provider (supposedly the value of the contract). She doesn't recall ever agreeing to any such contract, and I'm confident she was never explicitly told of one.
Anti-phone company sites abounds-- well, at least a few of those are still up.
While I can't speak for anyone else, I didn't have to pay a dime for the MSN service or Qwest DSL line when I switched from godawful MSN to Qwest.net. They even sent me pre-paid shipping to send their crippled piece o' shit Arescom modem.
Of course, they never got the service WORKING in the first place, so this may be the reason for my relatively simple changeover.